Returns & Exchanges
APM Monaco offers a seamless returns process within 30 days of receiving your order, ensuring your jewelry shopping experience remains as elegant as our collections. Items must be returned in their original condition and packaging to qualify for a full refund or exchange.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Secure Packaging
Place your jewelry in its original APM Monaco box and protective pouch, ensuring the security seal remains intact for a valid return.
Label and Post
Print your prepaid shipping label provided by our portal and drop off the package at your nearest authorized carrier location.
Quality Inspection and Refund
Once our artisans verify the condition of the returned pieces, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing